Customer Service
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Customer Service information for Ski Boot Horn
Eco-Friendly Packaging
Being part of the outdoor community, our business realizes how important it is to preserve our environment. Therefore, we have committed to using Eco-Friendly recyclable packaging. When you receive your order, please recycle the packaging in which it was shipped. Thank you!
100% Satisfaction Guarantee
After reviewing the how to use instructions and videos, if you still feel our product has not met your needs, wasn’t what you expected or if there is any issue with quality and you wish to return it for a refund, contact us to process a return. We accept returns for 30 days after your delivery receipt date.
Forming Your Boot Horn
Once you receive your Boot Horn(s), it will just need to be formed. Roll boot horn print side out, insert into your boot or shell, let boot horn form, remove and use. Visit Forming Boot Horn for more info.
Locate a Retail Dealer
To locate a retail dealer near you visit our Dealers page.
Order Confirmation
After you place your order, you will receive a confirmation email. Then when your order has shipped you will receive another email providing your tracking number. If you do not receive these emails, check your email spam folder. If you think you might have entered your email incorrectly during your order, contact us with your order number for order confirmation and tracking information. If changes or cancelations need to be made to your order, please contact us. For your security, phone orders are not accepted.
Shipping Information
Handling
Add item(s) to shopping cart and update shipping address to view your shipping costs and service.
Terms & Conditions
Terms of Service & Class Action Waiver
In and by using, visiting and/or purchasing from this website you are agreeing to our Terms & Conditions. Please read agreements carefully. They cover important information about Boot Fitting Supply LLC DBA Ski Boot Horn Services provided to you. Agreements include important information about a class action waiver and resolution of disputes by arbitration instead of in court.
Where permitted under applicable law, you and Boot Fitting Supply LLC DBA Ski Boot Horn agree that each may bring claims against other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both you and Boot Fitting Supply LLC DBA Ski Boot Horn agree, no arbitrator or judge may consolidate more than one person’s claim or otherwise preside over any form of a representative or class proceeding. Class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceeding where someone acts in a representative capacity are not allowed. Combining individual proceedings without the consent of all parties are also not allowed.
Privacy Policy
Private information will remain private and will not be sold, shared and/or used for any purposes. If leaving a comment or review on our website, only country and review will be posted on website. Email and name will remain private and will not be sold, shared and/or used for any purposes.
Return Policy
After reviewing the how to use instructions and videos, if you still feel our product has not met your needs and you wish to return it for a refund, contact us to process a return. We accept returns for 30 days after your delivery receipt date.
Sales Tax
Colorado residents will be charged sales tax at checkout.
Import Charges & Fees
If your Non-US country’s customs office accesses import fees, all import charges and fees are the sole responsibility of the buyer. If items are returned to seller due to non-payment of import charges and fees, the original shipping cost is non-refundable. Only the cost of actual product or items purchased may be refunded, and only upon receipt of returned order.