Shipping & Handling

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Shipping Information

Add items to cart to see shipping cost and service. Once your order has shipped, tracking information will be provided.

Tracking

Track your shipment using the tracking number we provided you at https://www.aftership.com/track

Tracking numbers for shipping destinations outside the United States are actually USPS Customs form numbers and are not updated periodically throughout the day, but rather updated at certain points in the delivery. Updates also depend on how the destination country manages US Customs form numbers after shipment arrives in destination country. Status updates beyond the United States are only available for select countries.

For more information on which countries provide tracking to destination from USA using USPS First Class International Service please visit link below.

https://pe.usps.com/text/imm/...

International Tracking Information - Destination Country

Once package reaches and clears customs in destination country, it is then up to the destination country’s delivery service to scan package and finish delivery. Our company and USPS has no control of the delivery from destination country’s customs office and/or local non-US delivery services. USPS has the system in place to track to select non-US countries but non-US destination countries are under no obligation and have no agreement with USPS to scan package delivery status. Therefore, even if the package is able to be tracked, if the destination country’s delivery service or carrier does not scan the package after clearing customs, it will only show it has cleared customs in destination country and will not provide tracking from there to destination address. If the destination country’s delivery service or carrier does scan the package after clearing customs and it is a country that will provide tracking it will show delivery to destination. On occasion packages get stuck in customs and are sitting on a shelf in the destination country’s office waiting for either approval, or contact from recipient or for some other unknown reason; to deliver. It may be necessary for recipient to contact their local customs office for information. If the non-US destination country does not provide any tracking, it will show only when it has cleared customs and left the United States.

** Import Charges & Fees

If your Non-US country’s customs office accesses import fees, all import charges and fees are the sole responsibility of the buyer. If items are returned to seller due to non-payment of import charges and fees, the original shipping cost is non-refundable. Only the cost of actual product or items purchased may be refunded, and only upon receipt of returned order.

Eco-Friendly Packaging

Recycle IconBeing part of the outdoor community, our business realizes how important it is to preserve our environment. Therefore, we have committed to using Eco-Friendly recyclable packaging. When you receive your order, please recycle the packaging in which it was shipped. Thank you!